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How to log a feature request for IDS with IBM ?

Submitted by eherber on Thu, 2008-07-31 21:14. Under:
  • How is the official procedure to log a feature request ?
  • Can I log a feature request without having an active maintenance contract with IBM ?

I would prefer an informal way to get a feature request logged. There is a feature request list on the IIUG website:

http://www.iiug.org/resources/IDS_Feature_Requests.html

There is also an email address (webcontent@iiug.org) listed.

Is this the recommended way to follow ?

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Hi Eric, This is a good

Submitted by Spokey on Thu, 2008-07-31 21:30.

Hi Eric,

This is a good question.

1. The official procedure to log a feature request is via an IBM Informix Technical Support PMR case.
2. You cannot, therefore, log a feature request without an active maintenance contract with IBM.
3. Informally, you can log the case with an IBMer of your acquaintance ;-) but the downside of that is that there is no significant value attached to the feature request, because a paying customer hasn't logged the request.
4. I can't really speak for the IIUG and how they are involved with the feature request process.. I would imagine that registering a request with the IIUG Board of Directors MIGHT get the feature request some attention, but I can't be sure. Hopefully a Board member will be able to comment.
5. It may be that posting the request on CDI for Madison's or Jonathan's attention may be a viable alternative, I can't be sure.
6. As an aside, the more people you can get to cross-reference your feature request, the more likely it is that IBM will address it.

I hope that answers it.

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Confirmation from the IIUG

Submitted by Spokey on Thu, 2008-08-07 11:42.

Hi Eric,

I've had confirmation from Kate Tomchik at the IIUG that you can, in fact, submit a feature request through the IIUG using the two methods you described:

There is a feature request list on the IIUG website:

http://www.iiug.org/resources/IDS_Feature_Requests.html

There is also an email address (webcontent@iiug.org) listed.

Hope this helps.

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